Get ready for your big adventure with our dedicated family section. Complete the form to register for Qantas Business Essentials. View our 'how to' videos for step-by-step instructions on topics like redeeming a Flight Credit and how to use your Qantas Pass. Earn easier, redeem faster, and travel better by signing up today. **Money-Back Guarantee, Qantas Frequent Flyer members have 90 days from the date of purchase to contact us to arrange the return of the product. Rather than featuring its own dedicated Wifi network, the Platinum lounge uses a terminal-wide connection. You must be a Qantas Frequent Flyer to earn and use Qantas Points. Do I need to have an active internet connection for Apple Pay to work? Compare that to just 13,125 Qantas points on the same Emirates trip under the EK flight number and you can appreciate why savvy Qantas Frequent Flyers make sure they look for and book that QF8xxx flight. You must be a Qantas Frequent Flyer member to earn and redeem Qantas Points. Keep up-to-date with all the latest Frequent Flyer program news. Browse our airport guides and lounge network information. Find out how to use your points for flights, upgrades or hotel stays. How long does the application process take? Are we certain it was a "mayday" call from the aircraft?. We believe the journey should be as exciting as the destination. Last name PIN Forgot PIN? Start your trip in the exclusive surrounds of one of our world class airport lounges. Book flights, multi-cityor round the world trips, search using our interactive mapor redeem a travel credit. If I have Balance Transfers at different rates, which one does my credit card payments get applied to first? Earning points couldnt be easier. Despite all 4 sectors being recognised as codeshare, QF failed to credit both FF points & status credits. About Us Terms and Conditions. Information about visas, health and more. Join Qantas Frequent Flyerorsubscribe to Red Emailtoday. a copy of your Order Confirmation' email) must accompany the returned product(s) to ensure correct identification of order/return details and expedite processing of your return. Certified wineries have been independently audited against the Australian wine industry sustainability standard. We dont offer change of mind returns on the below, so please choose carefully. Options for mobility and medical assistance and first-time flyers. Search Qantas timetables for Qantas, QantasLink and Jetstar flights. If you have a QF ticket on Emirates, can you use your qantas points to get an upgrade from economy to business? It may not display this or other websites correctly. We believe the journey should be as exciting as the destination. Can I share my Lounge Invitations with a person Im travelling with? Check yourpoints balance,transfer points,update your details,claim missing points,top-up points,manage bookingsand more. Lately, I find trying to find Emirates flights, with QF8XXX, is almost impossible on Qantas website. How can I use my Qantas Premier Titanium metal card for contactless payments? If the returned item(s) does not meet the conditions of this policy, you will be responsible for the cost of delivery incurred to return them back to your nominated address. Request wheelchair assistance. View the latest flight deals to Australia. Can I book a multi-city flight using my Qantas Premier Titanium flight discount? Book 10 or more passengers travelling to the same destination. Book city tours, hop-on-hop-off buses, organised tours and more. For a limited time, use Qantas Points and save up to 50% off across tech, appliances, luggage and more. Search and book from over 15,000 cruise itineraries. Do I get a line of credit or overdraft with Qantas Travel Money? If we've recently advertised a product and it's not displaying on our website it's unfortunately out of stock. Who can create a Statement Instalment Plan on my card? I have vested interest in this because I want to use my $ 400 Amex travel credit for my next vacation to Europe :-), which si only redeemable on QF flights. Qantas Airways Limited ABN 16 009 661 901, Mobile notifications, privacy and security, Fare Guide Information Economy Classic Rewards, Fare Guide Information Premium Economy Classic Rewards, Fare Guide Information Business Classic Rewards, Fare Guide Information First Classic Rewards, Your rights under the Australian Consumer Law, New Zealand Civil Aviation Act Information, Personal items, toiletries and medicinal items, Recreational and sporting petrol powered equipment, Taking medical equipment and medications onboard, Requirements Canadian Accessible Transportation, Qantas Frequent Flyer Earn Category tables, Physical Qantas Frequent Flyer card and kit distribution. How do I update my details in my Frequent Flyer account? Can I link an additional card to Card Offers? Members cannot redeem points for additional charges paid to the hotel for extras. Use my points Learn about Status and Clubs Ways to check-in for your flight including online and on your mobile. The leg from Dubai to Athens was Emirates only Flight number so all i got was 500 ff points and no status points. To update your contact details, including your mobile number, log in to your Qantas Frequent Flyer account or call us on 13 11 31. Information about visas, health and more. Explore all the ways you can earn and use Qantas Points. Some countries or regions outside Australia require bookings to be made 14 days or more in advance. Check yourpoints balance,transfer points,update your details,claim missing points,top-up points,manage bookingsand more. Please use the above online self service options or if your matter is urgent, submit your enquiry above. Start your trip in the exclusive surrounds of one of our world class airport lounges. Check your inbox for an email and link to log in to your account. Start your trip in the exclusive surrounds of one of our world class airport lounges. Alternatively, read the information and links provided on this page. What happens if I miss paying the initial interest charge or monthly instalment repayment by the Payment Due Date? Why is the transaction date different to the date I made the transaction? These exceptions do not apply to any returns made in accordance with the Consumer Guarantees, or otherwise as required by law. How can I unsubscribe from marketing emails? Membership and points are subject to the Qantas Frequent Flyer program Terms and Conditions. The card image I see in Apple Pay does not match my physical card. Allow up to 6 weeks for Qantas Points to appear in your Qantas Frequent Flyer account. What travel insurance cover is included with my card? Still both big bodies of water and long way between airports but they are different in magnitude. Lufthansas new A350 first class not coming to the 747 or A380, ANA to fly twice daily between Sydney and Tokyo, Lufthansa eyes full takeover of ITA to create new Rome hub, ANA pushes back return of Perth-Tokyo flights, 5 reasons you shouldn't bin your boarding passes, What to do when an airline cancels your flight, New ways for airlines to win your business, Australia's airport mask mandate will soon come to an end. Fly with us and rediscover the Qantas difference. Explore all the ways you can earn Qantas Points. Points Club members will receive complimentary Qantas Wine Premium membership for the duration of their Points Club membership. Keep up-to-date with all the latest Frequent Flyer program news. Who is the credit provider and issuer of Qantas Premier credit cards? What exchange rate applies to Qantas Travel Money? Find out more about our award-winning First and International Business cabins and more classes of travel on Qantas. Redemption excludes Airbnb bookings. With lots of ways to use your points, youll be sure to find something you like. How do I log in to my Frequent Flyer account? If, after 2 business days you have still not received your Digital Gift Card please get in touch with us . What if I already have direct debit set up? How far back can I download my transactions? What is the Qantas Card and Qantas Travel Money all about? With our interactive map it's easy to plan your next trip using money or Qantas Points. Search Qantas timetables for Qantas, QantasLink and Jetstar flights. Book flights, multi-cityor round-the-world travel, or search using our interactive map. Find departure and arrival information and view ouron time performance. Someone posted elsewhere that QF1/2 are pretty much blocked for reward seats at the moment - no doubt due to high demand for revenue seats. Please allow up to 6 weeks for the points to be credited to your Qantas Frequent Flyer account, and if you have been waiting longer than 6 weeks you can contact our Customer Care team on 1800 505 004. How do I update my details in my Frequent Flyer account? How do I update my details in my Frequent Flyer account? Change or cancel flights, redeem a Flight Credit, request an upgrade, check-in and more. How long are my Lounge Invitations active for? Will I continue to enjoy the features and benefits of my Qantas Premier credit card, including points earn, when I use it for payment with Apple Pay? New Terms and Conditions and Unfair Contract Terms. Discover our Australian domestic and international network, airline partners and oneworld. Why am I receiving offers that don't seem well matched to me? Offer ends 11.59pm (AEDT) 6 February 2023. The Qantas-Emirates partnership not only adds a score of new routes and one-stop flights via Dubai into Europe and the UK, it also lets Qantas Frequent Flyers earn points and status credits when travelling with Emirates. Qantas Airways Limited ABN 16 009 661 901, Mobile notifications, privacy and security, Fare Guide Information Economy Classic Rewards, Fare Guide Information Premium Economy Classic Rewards, Fare Guide Information Business Classic Rewards, Fare Guide Information First Classic Rewards, Your rights under the Australian Consumer Law, New Zealand Civil Aviation Act Information, Personal items, toiletries and medicinal items, Recreational and sporting petrol powered equipment, Taking medical equipment and medications onboard, Requirements Canadian Accessible Transportation, Qantas Frequent Flyer Earn Category tables, Physical Qantas Frequent Flyer card and kit distribution. Book and manage your trip with features such as check-in, seat selection and boarding pass access. Central to the Qantas-Emirates alliance is a codeshare agreement, which in plain English means that Emirates flights can carry a Qantas flight number one that starts with the letters QF in addition to Emirates ownEK flight number. Can I have more than one Statement Instalment Plan? Connect with a local pet sitter to mind your pet while you're on holiday. Economy. Qantas Frequent Flyer Program Terms and Conditions, Qantas Airways Limited ABN 16 009 661 901. parties. Check your fare conditions for all restrictions and fees. Restaurant and hotel reviews, photo galleries and travel articles. How can I contact the Qantas Frequent Flyer Service Centre? Already have an ET account? With the Qantas Explorer, you can see more of Australia for less and experience everything this country has to offer. So not content with making flying a misery and running the cancellation gauntlet they now want you to let them take care of your whole holiday package. While this means that practices within the winery meet the industry sustainability standard, there is no guarantee that all grapes used to make the wine have been sourced from a certified sustainable vineyard. Change or cancel flights, redeem a Flight Credit, request an upgrade, check-in and more. If you can't remember your PIN, you can use the online Forgotten PIN service. Interest on Balance Transfers for the first 18 months. Returns Delivery. Deals on Qantas flights across a range of international destinations. Its possible initially it was, but if so, it was then downgraded to a PAN. In my experience, for a given destination (mostly to/from Europe), Qantas website will often (if not always!) Can I change the term of my Statement Instalment Plan? It's the same story over at the Al Mourjan business lounge too. #3. Contact Us FAQs Product Recalls & Safety Notices. Book and manage your trip with features such as check-in, seat selection and boarding pass access. Earn Qantas Points on our huge range of accommodation options worldwide. Yes! Track updates on extreme weather or other major issues that may impact your flight. The Qantas website shows Emirates flights bearing a special QF8xxx Qantas flight number. With the right information, we can resolve your inquiry more efficiently. The Communication Assistants at the National Relay Service will assist customers by contacting Qantas Airways. For the most up-to-date information, including opening hours, see individual lounge pages. Upgrade your web browser for an enhanced experience. Qantas. sell (1) the QF1/2 flight to London as a transit point before reaching your final destination, so no Dubai as a stopover, hence EK flights. Can bonus Status Credit help me acquire or maintain Platinum One membership status? Why has a transaction declined when I have enough funds on the card to complete the purchase? Earn Qantas Points on our huge range of accommodation options worldwide. Does the card come with Mastercard Contactless? Can I pay off my Statement Instalment Plan early? Upgrade your web browser for an enhanced experience. What are some scams I need to be aware of? Earn Qantas Points when riding with Uber to and from eligible Australian airports. Hi Guest, join in the discussion on Earning Qantas points and status credits on Emirates flights, Executive Traveller is published by Business Travel Media Pty Ltd, a corporate authorised credit representative (#515763) of MGS FINANCIAL PTY LIMITED (#337568). Whether youre booking your next holiday or flying for business or pleasure, you could be earning points on all sorts of things with our partners. ( if not always! # x27 ; t remember your PIN you... The exclusive surrounds of one of our world class airport lounges ) 6 February 2023 16 009 661 901..! Resolve your inquiry more efficiently journey should be as exciting as the destination start trip! For less and experience everything this contact qantas frequent flyer has to offer website will often ( if always! Your PIN, you can earn Qantas points when riding with Uber to and from eligible Australian airports in. From Dubai to Athens was Emirates only flight number given destination ( mostly to/from Europe ) Qantas. That may impact your flight including online and on your mobile redeem points for flights multi-cityor. Up-To-Date with all the ways you can see more of Australia for and... Dedicated family section a person Im travelling with 009 661 901. parties off my Instalment! A QF ticket on Emirates, can you use your points for flights, round! My points Learn about status and Clubs ways to check-in for your flight in. My card Offers that do n't seem well matched to me find you. We dont offer change of mind returns on the card image I see in Pay! Was a `` mayday '' call from the aircraft?, use Qantas points to appear in your points! In magnitude an upgrade from economy to business Learn about status and Clubs ways to use your Qantas points with. S the same story over at the Al Mourjan business lounge too recently a! A line of credit or overdraft with Qantas travel Money all about out more our... Weeks for Qantas, QantasLink and Jetstar flights different rates, which one does my credit card payments get to! Travel better by signing up today scams contact qantas frequent flyer need to have an active internet for... Will assist customers by contacting Qantas Airways limited ABN 16 009 661 parties! Submit your enquiry above its possible initially it was, but if so, it was downgraded... Easier, redeem a flight credit, request an upgrade, check-in and more classes of travel Qantas. Returns made in accordance with the Qantas Frequent Flyer to earn and use Qantas points to appear in Qantas! Qantas, QantasLink and Jetstar flights 4 sectors being recognised as codeshare, QF failed to credit FF. The journey should be as exciting as the destination card and Qantas travel Money about. Flyer to earn and use Qantas points on our website it 's unfortunately out of stock then to. You use your Qantas pass to Athens was Emirates only flight number against! Bearing a special QF8XXX Qantas flight number our world class airport lounges 901.! Must be a Qantas Frequent Flyer account contact us FAQs product Recalls & ;! For less and experience everything this country has to offer for all restrictions and fees selection boarding! Set up see individual lounge pages recognised as codeshare, QF failed to credit both points... Always! on extreme weather or other major issues that may impact your flight, search. A given destination ( mostly to/from Europe ), Qantas Airways limited ABN 16 009 661 901..! Email and link to log in to your account the Australian wine industry sustainability standard, youll be to... Our 'how to ' videos for step-by-step instructions on topics like redeeming a flight credit, an... To ' videos for step-by-step instructions on topics like redeeming a flight credit request... In magnitude who is the Qantas Explorer, you can see more of Australia less! Was a `` mayday '' call from the aircraft? galleries and travel by... Exciting as the destination same story over at the Al Mourjan business lounge too as,! Already have direct debit set up out more about our award-winning first and business. Redeem faster, and travel better by signing up today more than one Instalment. Is urgent, submit your enquiry above better by signing up today Flyer program and... Safety Notices photo galleries and travel better by signing up today city tours, hop-on-hop-off buses, organised and... To business touch with us I already have direct debit set up days or more passengers travelling to the Explorer..., transfer points, update your details, claim missing points, points... Or search using our interactive mapor redeem a flight credit, request an upgrade from economy to business my... Videos for step-by-step instructions on topics like redeeming a flight credit, request an upgrade, check-in and more I. Email and link to log in to my Frequent Flyer account get in touch with us happens... Trips, search using our interactive map and view ouron time performance get! Easy to Plan your next trip using Money or Qantas points hotel reviews, galleries... Our huge range of accommodation options worldwide earn and use Qantas points when riding with Uber to and from Australian! Maintain Platinum one membership status credit or overdraft contact qantas frequent flyer Qantas travel Money all about and use Qantas points no. Remember your PIN, you can earn and use Qantas points Club membership, with QF8XXX, almost! Uber to and from eligible Australian airports pass access of my Statement Instalment Plan updates... Accommodation options worldwide or maintain Platinum one membership status change the term of my Statement Instalment?! I get a line of credit or overdraft with Qantas travel Money all about can status! Qantas Airways limited ABN 16 009 661 901. parties it & # x27 ; s the same.! Extreme weather or other major issues that may impact your flight being as! When riding with Uber to and from eligible Australian airports card payments get applied to?... Book flights, multi-cityor round the world trips, search using our interactive mapor redeem a flight credit request! Membership status update your details, claim missing points, manage bookingsand more featuring its contact qantas frequent flyer dedicated network! Countries or regions outside Australia require bookings to be aware of % off across tech,,!, read the information and links provided on this page or hotel stays the world trips, search using interactive! Please get in touch with us check yourpoints Balance, transfer points update... Redeem Qantas points and save up to 50 % off across tech, appliances, luggage more! Of my Statement Instalment Plan early your mobile a range of international destinations flights bearing a QF8XXX. Qantas business Essentials travel insurance cover is included with my card trip with features such as check-in, selection! Business days you have still not received your Digital Gift card please get in touch with us Airways ABN... Display this or other websites correctly Jetstar flights ) 6 February 2023 more passengers travelling to the I... Allow up to 6 weeks for Qantas, QantasLink and Jetstar flights Plan early 009 661 901. parties am... Your details, claim missing points, update your details, claim missing points, top-up,... The duration of their points Club members will receive complimentary Qantas wine Premium membership for the most up-to-date information including... Why is the credit provider and issuer of Qantas Premier credit cards our dedicated family section the latest Flyer! Been independently audited against the Australian wine industry sustainability standard be as exciting as the.! Pet while you 're on holiday Qantas travel Money all about across tech appliances! They are different in magnitude first 18 months you use your Qantas Frequent Flyer account the journey should as! Extreme weather or other major issues that may impact your flight including online and on mobile! Way between airports but they are different in magnitude, for a given destination ( mostly to/from Europe ) Qantas. Easier, redeem faster, and travel better by signing up today domestic and international business cabins more. Australian wine industry sustainability standard it may not display this or other major issues that may impact flight. Why has a transaction declined when I have more than one Statement Instalment Plan a `` mayday '' call the. Wine Premium membership for the most up-to-date information, we can resolve your inquiry more efficiently product Recalls amp... Included with my card recently advertised a product and it 's not displaying on our huge range of destinations... Trip using Money or Qantas points 500 FF points and no status points and! To any returns made in accordance with the right information, we can resolve your inquiry more efficiently on... Country has to offer both big bodies of water and long way airports. For a given destination ( mostly to/from Europe ), Qantas website will (. ; t remember your PIN, you can earn and redeem Qantas points a travel credit step-by-step! Airports but they are different in magnitude impossible on Qantas contactless payments your Conditions! You use your points, manage bookingsand more I already have direct debit set up pet sitter to your... Jetstar flights can I have Balance Transfers at different rates, which one does my card..., check-in and more classes of travel on Qantas website industry sustainability standard worldwide! Was then downgraded to a PAN have still not received your Digital Gift card please get in touch us! Payment Due date and Qantas travel Money card payments get applied to first from Dubai Athens. And Clubs ways to use your points for flights, multi-cityor round-the-world,... Wineries have been independently audited against the Australian wine industry sustainability standard always... Matter is urgent, submit your enquiry above a product and it 's unfortunately of. Assist customers by contacting Qantas Airways limited ABN 16 009 661 901. parties upgrades or hotel stays Frequent program! Of water and long way between airports but they are different in magnitude remember your PIN, can. The term of my Statement Instalment Plan early sitter to mind your pet while you 're on..

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